Made to Measure / Custom Size Gas Fire

Customer Reviews

Made to measure fire Review by Martin

Overall Rating

Overall very pleased, arrived much quicker than expected,
It's working perfectly fine and as it should, had a bit of trouble initially with the remote as i did realise you actually have to hold it in your hand to activate it, i have never come across a remote that you have to hold, once i realised it's working really well and it's quite a cool way of activating it,
Ive had to adjust the coals a few times because it appears to have slightly bigger flames to the left side than the right side, so i made a hole a bit bigger on the right side to let more gas out and ive adjusted the coals on the left side and now there much more even and it all looks good and works very well, thank you so much, it's lovely to have my remote controled fire back again,
Thank you
(Posted on 19/01/2024)

Made to measure Review by Cosy

Overall Rating

Excellent quality, made to measurement, arrived before delivery date, (Posted on 10/01/2024)

Excellent product Review by David

Overall Rating

The company does exactly what it says on the tin. I needed to replace an existing grate. Having taken the necessary measurements and a few emails to confirm the specification, the whole process from start to delivery took 3 weeks. The grate arrived, well packed and fitted straight away with no problem. We now have a functioning fire again.

Well done and we shall probably be back for another one in the new year. (Posted on 16/12/2022)

Excellent product! Review by Michael

Overall Rating

Great product and great service. Highly recommended. (Posted on 13/05/2022)

5* Service Review by Nick

Overall Rating

Really helpful and very efficient company perfect fit virtually real new gas ????
(Posted on 04/03/2022)

Great product and great service Review by Andrew

Overall Rating

We were looking for a gas insert to fit our grate but couldn't find anything big enough until we saw gratefireplaceaccessories.co.uk offered a custom size service. We inputed the dimensions online and received a quote they advised us get a higher output burner as the grate was on the large size which also meant we would need an air vent. 2 weeks later the well packed product arrived. It was fitted within the week just in time for a cosy Christmas. We ordered the log set and it really does look like an open fire.
Great service, great advice and great product. (Posted on 01/01/2022)

Outstanding in every Way! Review by Roger

Overall Rating

Grate Fireplace were fantastic - helpful, courteous and skilled. They made a replacement burner for us exactly to dimensions and made changes to the desoign to suit. They were always helpful and a delight to do business with. (Posted on 07/12/2021)

Very efficient service Review by Thomas

Overall Rating

Ordered a Custom Size Gas Fire to replace our old one but wanted to keep our existing grate. Very easy to do online with our own measurements and queries answered same day. Fires come complete with new coals and a built in ceramic bed so no need for sand/vermiculite like our old fire. Even though fire had to be made to order it arrived within a week of placing the order. Can highly recommend this company. Now to chase up our Gas Fitter!!!! (Posted on 12/11/2021)

Custom made gas fire insert ( new base, burner and coals) Review by Carol

Overall Rating

Although it took a while of emails, phone calls , template and photos going back and forward , I was delighted to receive a new insert which fits perfectly into my Victorian type gas fire. It was well worth the checking and wait to get a product which my gas engineer stated was “ extremely well made”. This attention to detail was very much attributed to Jo who liaised between myself and the warehouse which was manufacturing the fire. I would advise sending a template to ensure exact size but would have no hesitation in recommending the quality and service of Gratefireplaces. (Posted on 01/03/2021)

Very pleased Review by NEIL

Overall Rating

I ordered a custom made gas fire and it was made and delivered within 9 days, fantastic service with a good e mail & phone communications. I am a gas fire engineer and this fire was for a customer, both myself and the customer are very pleased with the fire. I will definitely use Grate fireplaces again. (Posted on 26/11/2020)