David 321/11/2023 18/11/202312:05

Ownership:
more than 2 year(s)

Overall Rating:

Transformed my gas fire

Very good; authentic look and good radiation.

Coals 319/11/2023 16/11/202318:36

Ownership:
more than 2 year(s)

Overall Rating:

Great

Great coals. Really good sized fits well into fire place. Second time I’ve used this site and will do again.

joan 11/01/2021 12/01/202116:13

Overall Rating:

Absolutely

Absolutely fine

Pauline 29/01/2021 30/01/202121:24

Overall Rating:

Excellent product

Just what was needed to revive our ‘tired’ gas-fire. The ceramic coals look quite realistic ...very pleased ..thank you.

Don 59/03/2021 01/03/202111:20

Overall Rating:

Performs well

Good service, prompt delivery

David 333/11/2020 29/11/202016:45

Overall Rating:

Coals

The new coals have brightened up our fireplace,does the job thank you

Susan 37/02/2020 07/02/202015:22

Overall Rating:

Replacement coals

Very efficient service

David 00/01/2020 01/01/202017:30

Overall Rating:

As advertised

Kept well informed on order. Product as advertised and of good quality.

David 00/01/2020 01/01/202017:30

Overall Rating:

As advertised

Kept well informed on order. Product as advertised and of good quality.

Alan 167/06/2019 17/06/201916:24

Overall Rating:

Did the job

Absolutely fine.

Christopher 26/01/2019 27/01/201911:04

Overall Rating:

Very pleased with this purchase.

I ordered a bag of the large size together with a bag of medium. Delivery was very fast. The sizes were exactly as I expected and I immediately replaced my old coals.
My fire now looks much better and cleaner. It also seems to be much warmer than it was before.
I would definitely recommend the Ceramic Fire Coals.

Suzanne 38/02/2018 08/02/201808:12

Overall Rating:

Great

Will definitely use again

Marilyn 76/03/2018 18/03/201813:46

Overall Rating:

Coals for gas fire

Needed to replace our coals and this company were very helpful had a quick delivery time. We're very pleased with the product as we needed some smaller coals.

sue 59/03/2018 01/03/201804:06

Overall Rating:

Great website fast delivery

Needed some new coals for our old gas fire, ordered 2 bags they make the fire look like new again, very easy to use website fast delivery no problem at all would definately use again.

Mrs 74/03/2017 16/03/201710:14

Overall Rating:

Very Good

Very happy with product and good delivery. Thank you.

Mr E 336/12/2017 03/12/201713:13

Overall Rating:

Good quality

Very real looking and effective

Sarah 363/12/2016 29/12/201617:30

Overall Rating:

Excellent

Exactly as described. Excellent service would definitely recommend.

Michael 357/12/2016 23/12/201609:28

Overall Rating:

Excellent service

Quick efficient service good value . Was not able to find these coals anywhere so was pleased to find this company. Delivery was tracked to within half an hour so no waiting I all day. Will definitely use again.

Mrs S 348/12/2016 14/12/201616:21

Overall Rating:

Excellent

Very good coals. I will be buying some more soon.

Chris 321/11/2016 17/11/201614:26

Overall Rating:

Caramic coals

Good quality, great value.

John 192/07/2016 11/07/201608:46

Overall Rating:

Very good service.

Mine was only a small purchase, but it arrived promptly and in good condition, and is now doing a good job on my gas fire.

Keith 131/05/2016 11/05/201619:18

Overall Rating:

Good product

Reasonably priced, good quality and delivered on time. Good service thank you

Garvin 304/10/2016 31/10/201613:16

Overall Rating:

Coals for fireplace

Excellent and friendly customer service helped me get the coals I needed. That all arrive quickly. I would use this company again
Well done

Mr Campbell, Croydon 92/04/2016 02/04/201600:00

Overall Rating:

Good quality fire briquettes, and quick delivery via UPS. Thanks.

J.M. 00/01/2016 01/01/201600:00

Overall Rating:

Same comments as the large sized coals that I also have.

Jan Burry 44/02/2015 14/02/201500:00

Overall Rating:

bought ceramic coals which are brilliant and a good price.

edward sutton 212/08/2015 01/08/201500:00

Overall Rating:

just what I wanted. Considering the X'mas and new year demands the order was delivered relatively quickly

D Johnson 54/02/2014 24/02/201400:00

Overall Rating:

Great product, really enhances my fire since replacing the 25 year old coals!! Great service will use them again.

Lee Ashby 318/11/2012 14/11/201200:00

Overall Rating:

Great coals, fit perfectly into my fire. Do the job and look great, thanks, Lee.

Weight (Kg)	0.5500
Item Type	gas fire spare
Brand	Gallery Collection

Ceramic Gas Fire Coals - Medium Size (Bag of 10)

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Product Questions

DELIVERY TIMES - Non Custom Made Products

DELIVERY TIMES - Custom Made Products

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.

Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

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