Transform your fireplace into a mesmerizing focal point with the High Definition Ceramic Log Set. This log set offers an authentic and lifelike fireplace experience with its high definition design, providing you with a warm and inviting ambiance.
Available in various sizes, the log set includes a variety of logs to create a realistic appearance. When the fire is on, these logs glow, adding to the realism and providing an enchanting display.
Key Features:-
- Compatible with any domestic gas fire High definition ceramic log set available in various sizes for a realistic fireplace experience
- Set includes 'Y' shaped logs, large logs, thick log, and skinny logs for a diverse and lifelike appearance
- Logs are extremely realistic and glow when hot, creating an authentic fireplace ambiance
- Manufacturer's instructions provided for proper placement and suitability
- Included in set: 2 x 'Y' shaped logs 4 x Large logs 1 x Thick log (but half the size in length of the others) 5 x Skinny logs
Not to be mistaken for cheaper standard ceramic logs; these logs are of high definition quality. Enhance the aesthetics of your fireplace with this log set, sold separately from the fire and basket
Product Questions
Will these logs fit into a log burner and are they electric
Question by: Jackie Scarratt on 8 Oct 2019 17:09:00
These logs can be used with any domestic gas fire
Answer by: Dave . (Admin) on 16 Oct 2019 11:10:00
is ?this a gas or electric fire
Question by: carole sarson on 16 Oct 2019 16:10:00
The High Definition Log Set is for use with domestic gas fires, the fire & basket are sold separately.
Answer by: Dave . (Admin) on 16 Oct 2019 16:14:00
Question by: Marie Thomas on 16 Nov 2017 11:41:00
These logs just glow when the fire is on.
Answer by: Dave . (Admin) on 17 Nov 2017 13:38:00
Hi I currently have an open gas fire with pebbles. Would these high definition logs work on my fire? I’ll try and add a picture.
Question by: Deb on 11 Apr 2024 15:27:00
These can be used on any domestic gas fire unless you have coals that need to fit into specific slots
Answer by: Joanne McAnulty (Admin) on 6 Jun 2024 12:33:00
DELIVERY TIMES - Non Custom Made Products
"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.
All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.
Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.
DELIVERY TIMES - Custom Made Products
Custom made fire fenders - 7 to 8 weeks
Custom made fire screens - 7 to 8 weeks
Custom made stove glass - 2 weeks
Custom made ashpans - 2 weeks
Custom made fire trims - 2 weeks
Custom made smoke hoods - 2 weeks
Custom made gas fires - 2 weeks
DELIVERY COSTS
What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).
PACKAGING
We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:
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Items to be securely packed with bubble wrap or an air bag system.
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Boxes marked clearly if items are fragile or heavy.
REFUNDS & RETURNS
Custom or made to measure items are 100% non-refundable.
If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.
If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.
For more details on your rights as a buyer see ‘The consumer contracts regulations'.
Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.
If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.
RETURNS
Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.
To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.
Our Returns Address is:
Returns Department
Unit 30
Goyt Mill
Upper Hibbert Lane
Marple
SK6 7HX
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