The Solid Fuel Kit, specifically designed for the 18-inch Valencia Elan Fire Basket, offers a comprehensive solution for a complete and efficient solid fuel burning experience. This kit includes a grate and an ash pan, essential components that ensure optimal performance while adding convenience to your fireplace setup.
Key Features:
- Complete Solid Fuel Kit: This kit includes a grate and an ash pan, providing all the necessary elements for a successful solid fuel burning process. The grate offers a stable platform for the fuel, while the ash pan collects fallen ashes, simplifying the cleanup process.
- Tailored for 18-inch Valencia Elan Fire Basket: The components of this kit are expertly designed to suit the dimensions and requirements of the 18-inch Valencia Elan Fire Basket, ensuring a perfect fit and optimal functionality.
- Grate Dimensions: The included grate measures 375mm in width and 238mm in depth, providing ample space for the efficient combustion of solid fuels.
- Ash Pan Dimensions: The ash pan measures 345mm in width and 235mm in depth, offering an effective solution for ash collection and disposal.
- Benefits of Solid Fuel Burning: In addition to its aesthetic appeal, solid fuel burning offers several advantages, including low running costs, improved ventilation, and reduced condensation.
- Diverse Fuel Options: Solid fuel provides a wide range of fuel options, from smokeless coal to kiln-dried wood, allowing you to choose the fuel that best suits your appliance and location.
When installing a new solid fuel heating fire, it is recommended to seek the services of a qualified professional, such as a HETAS registered installer, to ensure proper installation and compliance with safety standards.
Enhance your fireplace experience with the Solid Fuel Kit tailored for the 18-inch Valencia Elan Fire Basket. Enjoy the warmth, ambiance, and economic benefits of solid fuel burning while ensuring the safety and efficiency of your heating appliance.
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DELIVERY TIMES - Non Custom Made Products
"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.
All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.
Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.
DELIVERY TIMES - Custom Made Products
Custom made fire fenders - 7 to 8 weeks
Custom made fire screens - 7 to 8 weeks
Custom made stove glass - 2 weeks
Custom made ashpans - 2 weeks
Custom made fire trims - 2 weeks
Custom made smoke hoods - 2 weeks
Custom made gas fires - 2 weeks
DELIVERY COSTS
What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).
PACKAGING
We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:
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Items to be securely packed with bubble wrap or an air bag system.
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Boxes marked clearly if items are fragile or heavy.
REFUNDS & RETURNS
Custom or made to measure items are 100% non-refundable.
If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.
If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.
For more details on your rights as a buyer see ‘The consumer contracts regulations'.
Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.
If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.
RETURNS
Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.
To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.
Our Returns Address is:
Returns Department
Unit 30
Goyt Mill
Upper Hibbert Lane
Marple
SK6 7HX
