Unlock the full potential of your wood-burning stove with the Firefox 5 Baffle Plate, a crucial element that makes a world of difference in your heating experience.
Key Features:
- Heat Optimization: Crafted from robust metal, the Firefox 5 Baffle Plate, also known as a throat plate, is strategically positioned at the top of your stove's firebox. Its primary role is to harness the intense heat generated within the stove, ensuring it remains trapped for an extended period.
- Maximum Heat Production: By containing the heated air and waste gases, the baffle plate prolongs the combustion process. This results in a more efficient burning of wood, leading to a substantial increase in heat production, ultimately warming your space effectively.
- Flue Protection: The Firefox 5 Baffle Plate isn't just about heat optimization – it also serves as a stalwart guardian for your flue. Safeguarding against excessive heat and wear, it ensures your flue remains intact and functional over the long term.
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DELIVERY TIMES - Non Custom Made Products
"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.
All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.
Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.
DELIVERY TIMES - Custom Made Products
Custom made fire fenders - 7 to 8 weeks
Custom made fire screens - 7 to 8 weeks
Custom made stove glass - 2 weeks
Custom made ashpans - 2 weeks
Custom made fire trims - 2 weeks
Custom made smoke hoods - 2 weeks
Custom made gas fires - 2 weeks
DELIVERY COSTS
What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).
PACKAGING
We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:
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Items to be securely packed with bubble wrap or an air bag system.
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Boxes marked clearly if items are fragile or heavy.
REFUNDS & RETURNS
Custom or made to measure items are 100% non-refundable.
If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.
If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.
For more details on your rights as a buyer see ‘The consumer contracts regulations'.
Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.
If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.
RETURNS
Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.
To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.
Our Returns Address is:
Returns Department
Unit 30
Goyt Mill
Upper Hibbert Lane
Marple
SK6 7HX
Woodburner Stove Rope Seal - Heat Resistant Fire Rope - 6mm to 25mm (Price per 1 Metre)
